IVO, Bratislava, 2008
The research report titled Citizens Online on the representative research encompassing the attitudes and positions of the citizens is one of key contri-butions of the Institute for Public Affairs to the discussion on the implementa-tion of e-Government in Slovakia. The research focused on identifying the needs and expectations of the citi-zens in the area of public online services, namely: ● informedness about public online services and preferred means of communication with bureaus ● who is and who is not online ● hands-on experiences with and evaluation of presently available public online services ● the perception of main advan-tages and barriers of their use ● interest of citizens in key types of e-services and potential of their use into the future.
The research is a part of a project titled Launching e-Governance in Slovakia: Empowering Citizens to Participate, Influence and Exercise Democratic Control, supported by Trust for Civil Society in Central & Eastern Europe.
Download: Citizens Online [PDF document, 900 KB]
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